Terms and Conditions – PICT Expeditions (Feimna Rjúpan ehf.)

These Terms and Conditions apply to all tours, courses, and services provided by PICT Expeditions, operating under the registered Icelandic company Feimna Rjúpan ehf. By booking, purchasing, or participating in a group or private tour with us or our partners, you confirm that you have read, understood, and accepted all the terms outlined below.

1. Definitions

The terms "Participant, participants, guest, guests, client, clients, you, your" refer to any individual or party that has booked and paid for a service with PICT Expeditions and its partners.

2. Assumption of Risk and Liability Waiver

PICT Expeditions operates in highly dynamic and potentially hazardous natural environments, including Vatnajökull National Park and surrounding areas. By joining any of our activities, you acknowledge that inherent risks exist and may include, but are not limited to:

• Weather-related risks: Strong winds, heavy rain, snowfall, whiteouts, cold exposure, sun exposure


• Terrain-related risks: Glacier crevasses, rockfalls, icefalls, unstable terrain, tripping hazards


• Glacier-specific risks: Ice calving, crevasse collapse, shifting snow/ice conditions, iceberg rollovers, flooding


• Natural disasters: Volcanic eruptions, glacial outburst floods, avalanches, earthquakes


• Other risks: Equipment failure, water ice, exposure, guide judgment errors, or unforeseen emergencies

PICT Expeditions and its partners shall not be held liable for any loss, injury, damage, or fatality resulting from these or other natural events or accidents.

3. Severe Weather and Safety Policy

Icelandic weather is unpredictable and can change rapidly. Safety is our highest priority.

• Tours will only be cancelled due to genuine safety concerns.


• If PICT Expeditions cancels a tour due to weather or unsafe conditions, we will aim to reschedule where possible. If rescheduling is not possible, you will receive a full refund in line with our cancellation policy.

4. Cancellation and Refund Policy

All cancellations must be submitted in writing via email to: feimnarjupan@gmail.com

4.1 Group Tour Cancellations:

• More than 7 days (168 hours) before departure → 90% refund


• Less than 7 days (168 hours) before departure → No refund

4.2 Private/Custom Tours or Courses:

• More than 7 days before departure → 80% refund


• Less than 7 days before departure → No refund

Note: Refunds account for non-recoverable fees and commissions paid to our booking system, payment processor, and administration.

For bookings made through third-party vendors, please contact the vendor directly regarding cancellations and refund requests.

5. Currency, Price Adjustment, and Long-Term Booking Policy

All prices are quoted in the currency agreed upon at the time of booking.

If a booking is made significantly in advance of the service date, PICT Expeditions reserves the right to adjust the final price due to:

• Significant fluctuations in currency exchange rates


• Interest rate changes in either the payer’s or recipient’s country


• General inflation or increased operating costs (e.g., transport, fuel, permits, accommodation, wages)

Quoted prices remain valid for a reasonable period but are not guaranteed unless full payment has been made. If payment is delayed substantially beyond the date of quotation, the final amount due may be updated to reflect current economic conditions and cost structures. This ensures that the quoted rate remains fair in light of changing financial variables. We will always communicate such changes clearly.

6. Weather, Summit Attempts, and Turnaround Conditions

For mountaineering and summit tours:

• If PICT Expeditions cancels due to weather → full refund or rescheduling offered


• If the client cancels due to non-critical weather (e.g. cloud cover) → 60% refund

Turnaround Policy:

• Turnaround after 700 meters of ascent → No refund


• Turnaround before 700 meters → 40% refund

Safety and Timing Clause:

Guides may turn around if the group’s pace suggests the tour will exceed 11–14 hours, creating safety concerns (e.g., fatigue, exposure). In such cases, safety takes priority over summiting.

7. Insurance Recommendation

We strongly advise all participants to purchase comprehensive travel insurance that includes:

• Trip cancellations and delays


• Emergency medical care


• Evacuation or repatriation


• Coverage for outdoor adventure activities

PICT Expeditions is not responsible for costs incurred due to trip interruption, illness, injury, or changes to travel plans.

8. Governing Law and Dispute Resolution

PICT Expeditions operates under Icelandic law. Any disputes arising from bookings, services, or terms will be handled exclusively by the District Court of Reykjavík, Iceland.

9. Physical Fitness and Medical Conditions

PICT Expeditions offers challenging outdoor activities in remote, mountainous environments that require a reasonable level of physical fitness, good health, and personal responsibility.

By booking a tour, you confirm that you are physically capable of participating in the chosen activity. It is your responsibility to assess your own fitness level and ensure it is appropriate for the tour. You must also inform your guide of any existing or relevant medical conditions (e.g. asthma, heart conditions, allergies) before the tour begins, and bring any necessary medications or treatments with you. This includes items such as inhalers, insulin, EpiPens, heart medication, or other prescribed medication.

While we strive to accommodate most individuals, PICT Expeditions reserves the right to deny participation to any individual we reasonably believe may pose a safety risk to themselves or the group due to insufficient fitness, undisclosed medical issues, or other concerns. This decision will always be made with the safety and well-being of all participants as the highest priority.

For any questions about these terms or your booking, please contact us directly at feimnarjupan@gmail.com.

Thank you for choosing PICT Expeditions.